Data Privacy Policy for Lim Kian Seng Food Supplier Pte Ltd

 Lim Kian Seng Food Supplier Pte Ltd ("we," "us," or "our") is dedicated to safeguarding the privacy of our customers and ensuring that your personal information is handled responsibly. This Data Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, visit our website, or engage with our app.

Information We Collect

We may collect various types of personal information, including:

• Contact Information:

• Name

• Email address

• Phone number

• Delivery address

• Billing address

• Order Information:

• Details of products ordered

• Order history

• Account Information:

• Username and password for account creation and access

• Preferences related to your account

• Usage Data:

• IP address

• Browser type and version

• Pages you visit on our website/app

• Time and date of your visit

• Time spent on those pages

• Other diagnostic data

• Communication Data:

• Records of communications between you and our customer service team

How We Use Your Information

We may use your information for various purposes, including but not limited to:

• Order Processing:

• To process and fulfill your orders, including sending order confirmations and delivery updates.

• Customer Support:

• To provide customer support and respond to inquiries or issues you may have.

• Personalization:

• To personalize your experience by providing product recommendations and relevant information.

• Website Improvement:

• To analyze usage data to improve our website, app, and services, ensuring a better user experience.

• Legal Compliance:

• To comply with applicable laws, regulations, or legal requests.

Disclosure of Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers:

• Third-party vendors and partners who assist us in delivering our services (e.g., payment processors)  and who are bound to protect your information.

• Legal Authorities:

• We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure, including:

• Encryption of sensitive information

• Secure servers and firewalls

• Access controls to limit data access to authorized personnel only

While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights
You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccuracies in your personal information.

• Deletion: You may request the deletion of your personal data, subject to our legal obligations to retain certain information.

• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

• Withdraw Consent: You can withdraw consent for us to process your personal data at any time.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies
Our website and app may use cookies and similar tracking technologies to enhance user experience. Cookies are small data files stored on your device that help us improve our services and analyze user behavior. You can manage your cookie preferences through your browser settings.

Changes to This Policy
We may update this Data Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about our data practices.

Contact Us
If you have any questions or concerns about this Data Privacy Policy or our data handling practices, please contact us at:

Lim Kian Seng Food Supplier Pte Ltd
BLK 6 Pasir Panjang Wholesale Center #01-224 Singapore 110006
Email: lksfs@limkianseng.com.sg
Phone: 6779 2826